Nanobit.pro lanuched in June 2014 and is a provider of OpenVZ and KVM VPS. We provide stable, reliable, and affordable services.
OVZ Tiny
1 GB RAM
2 Cores (i7 4470)
50 GB HDD RAID 1 Storage
500 GB of Bandwidth
Price: $3/month
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OVZ Small
2 GB RAM
3 Cores (i7 4470)
100 GB HDD RAID 1 Storage
1 TB of Bandwidth
Price: $4.50/month
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KVM Tiny
512 MB RAM
1 Cores (i7 4470)
20 GB HDD RAID 1 Storage
1 TB of Bandwidth
Price: $4.50/month
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I ordered a server on Saturday night, my intention was to get the lowest end server and upgrade it when I had finished my testing.
On Saturday night I realised I could not use FUSE which I depend on, and opened a support ticket with a link to LEB suggesting they may need to enable something their end as the “VMs” are OpenVZ based.
Without any further messages, at 09:34 my container went down “The system is going down for halt NOW!”, I wasn’t too concerned by this as assumed they were working on making FUSE work, about an hour later I log into the server again and noticed the SSH keys had changed. The server had been reinstalled. At that point I raised a new high priority issue, asking them what the hell was happening and explaining that you can’t just reinstall clients VMs without notice or updating the client what is going on.
Three hours later I get a reply saying they had a problem, and were working on it. They did not provide an update. Five hours later I wrote in the ticket explaining how the entire situation is unacceptable. About 7 hours later I got a reply saying that FUSE would not work (without an apology for the data loss or lack of communication).
I asked if the VM could be moved, the answer was then a clear no.
This is not so important, but replying in a ticket with “we will not try it no more” is extremely unprofessional also.
My experience of Nanobit is very limited obviously, I was a user for less than 2 days and will not proceed with using them in the future. I strongly advise against anyone else doing so also, maybe they will be great if you don’t require FUSE (although wiping/rebooting a server without notice is never acceptable).
Marcus, thanks for sharing your review on the site. It will help other people make a decision. Thanks again.